Social Security Q&A (June 2023)

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Q: What is the Ticket to Work (Ticket) Program? (M. Olson, Weston) 

A: The Ticket Program offers Social Security beneficiaries with disabilities the choices, opportunities and supports needed to find and keep employment, increase their earnings, and reduce their dependence on benefit payments. It is free and voluntary for eligible individuals (Ticketholders) ages 18 through 64 who receive Social Security Disability Insurance (SSDI) and/or Supplemental Security Income (SSI) benefits due to a disability. The program’s goal is to ensure that Ticketholders have access to vocational rehabilitation, employment, and other support services from public and private providers and other organizations. Ticketholders may obtain services from employment service providers including State Vocational Rehabilitation (VR) agencies and approved Employment Networks (EN). The primary goal of the program is for Ticketholders to become economically self-sufficient and reduce their reliance on public benefits.

Q: If I have additional question on my Medicare coverage, who do I call? (Beitra, South Miami) 

A: 1-800-MEDICARE (1-800-633-4227) or TTY/TDD: 1-877-486-2048 for the hearing and speech impaired) 

Q: What is SSDI? (X. Gonzalez, Hialeah)  

A: Social Security Disability Insurance (SSDI) provides benefits to disabled or blind individuals who are “insured” by workers’ contributions to the Social Security trust fund. These contributions are the Federal Insurance Contributions Act (FICA) social security tax paid on their earnings or those of their spouses or parents.